Web Design Credit Card Processing

Performance Card Service (PCS) provides web hosting merchant services that include web hosting credit card processing and numerous other payment solutions to help you meet the needs of your customers.

Throughout history, few inventions have changed the world as immensely as the Internet. Can you even envision your life without it?

On a smaller scale, can you envision websites without illustrations, graphics, music, etc.? Luckily, because of web hosting services and web design, these drab scenarios are all in the past. Web hosting services help companies and/or individuals publish their websites on the Internet so they can be viewed and used quicky and on a multitude of devices. Web designers utilize many skills, including standardized coding, graphic design, page layout and search engine optimization, to create, update and maintain engaging, user-friendly websites. Both web hosting services and web designers provide vital services so that organizations and individuals have an effective online presence to bolster their continuing growth.

With a consistently growing industry come greater opportunities and, unfortunately, greater risks. The greater the risk a company holds, the greater probability that its business type will be classified as high risk, and in turn may struggle with obtaining web design and/or web hosting credit card processing. One of the reasons that web design and web hosting are classified in the high risk category is the strong possibility of client disputes. The customer may dispute the service at any time — whether in the beginning stages of development or even months after the project has been completed. If customers feel that the design/service has not met expectations and cannot be rectified to their satisfaction, the situation may well result in a chargeback against the merchant. A high number of chargebacks can cause merchants’ accounts to be closed or placed on the terminated merchant list (TMF/MATCH list), which could prevent the firm from obtaining other merchant accounts in the future.

Another reason for these industries getting classified as high risk is their payment/billing model. Many design and hosting services require the customer to pay in advance or enroll in a monthly/yearly service plan. Many of these contracts create uneasiness with most low-risk processors and, in many cases, are not supported. Sometimes, these recurring plans get categorized into a subscription model, which is not supported by most low-risk processors. Once again, this causes many merchants to struggle with obtaining web hosting / web design credit card processing for their businesses.

One action to reduce potential chargebacks is having the merchant provide excellent customer service. Successful merchants not only provide top-notch service during every step of the design phase, but also continue to offer after-sales service to help minimize any possible problems. In addition, merchants that offer a clear refund and cancellation policy that the customer can easily understand and use also reduce the number of chargebacks.