Dispensary Payment Solution

The Compliant, Digital Payment Option You've Been Waiting for has Arrived

An Affordable, Cashless, Compliant
In-store / Delivery Payment Solution

The COVID-19 pandemic has created serious challenges for cannabis dispensaries. Medical and recreational customers feel unsafe visiting dispensaries to pick up medications. Plus, cash, besides increasing the risk of theft and the need to use armored cars, gets in the way of customers’ demand for safe, touch-free checkout. E-commerce is booming thanks to the pandemic, but by and large dispensaries have been left out.

No more! Performance Card Service (PCS) has a dispensary payment solution that overcomes these problems. Our new, robust dispensary payment solution does it all, at a reasonable fee with no hidden charges.

Getting started with our Dispensary Payment Solution is easy: Sign up, link bank account, approve purchase!

Cashless Dispensary
Payment — Features

When we say this payment solution does it all, we are not exaggerating. Major include:

  • Digital Payments — Legal and fully compliant.
  • In-store Checkout — Convenient, safe and fast, with real-time approval.
  • Online Ordering — Complete e-commerce functionality.
  • Cashless Delivery — Take full advantage of the boom in demand for delivery.
  • Tipping Option — Customers can reward your delivery team for a job well done.
  • Fully Compliant — Registered MSB with FinCEN.
  • Affordable — No setup charges, monthly fees or hidden fees.
  • Easy Setup — No hardware; fast and simple sign-up. All you need is a laptop, desktop or mobile device, and you can be up and running in 24-48 hours.

Dispensaries Are Achieving Dynamic Growth with Cashless Payments

  • High Adoption — Because it’s so easy to use, customers actually use it. This — along with a $10 store credit when customers sign up — is translating into rapid and high adoption rates, leading to …
  • Increased Ticket Size — Online browsing and ordering are a breeze, so customers purchase more items.
  • Increased Order Frequency — Easy ordering, cashless checkout and delivery make customers confident and eager to shop.

Getting started with our Dispensary Payment Solution is easy: Sign up, link bank account, approve purchase!

What types of payments can I accept in my dispensary?

Performance Card Service's primary dispensary payment solution allows your customers to pay in store, at curbside and for delivery. Customers simply sign up, link their bank account and pay instantly! We even give each customer a $10 credit just for signing up. We find that this dramatically increases customer adoption of this payment option. As a store owner, you can feel confident that you are utilizing one of the only cannabis-compliant payment options on the market. The phrase 'cash is king' is outdated when it comes to dispensaries since just accepting cash leaves you vulnerable to theft as well as to incurring the heavy expense of hiring armored cars to move the money.

What types of payments are legal for us to accept from customers?

Our favorite dispensary payment solution as described above is one of the only legally compliant payment options for dispensaries. While many merchant groups will try to sell you a card swiper that takes debit and credit, these solutions are technically not complaint since Visa/MC have not given the green light, which will not happen until the federal government legalizes cannabis. Our solution is a registered Money Services Business with FinCEN and has a State Required Money Transmitting License. With PCS you can rest assured that you are not going to be shut down or see your funds frozen for non-compliance.

Why isn’t taking credit cards an option for my dispensary?

The short answer is that all merchant accounts are backed by Visa and Mastercard in conjunction with an acquiring bank. These banks are federally insured and therefore need to stay within the confines of a federally legal business, and cannabis does not yet fall into this category. Until the federal government enacts a legalization bill, it is unlikely that we will see legal credit card processing for dispensaries. However, some shops may be skirting the rules a bit somewhere in the process, but when a Visa representative was asked specifically, he wrote in an email, “Transactions in the U.S. involving the purchase or trade of marijuana are not permitted on the Visa network, until such time as federal law allows.”

What is the pricing of your different payment solutions?

Our primary payment solution for dispensaries as described above has simple, straightforward pricing. Merchants pay just 3.99% per transaction. No setup fee, no monthly fee and no expensive equipment to purchase. We highly recommend this digital payment solution to dispensaries for its ease of use, high customer adoption rate and cannabis-compliant status.

We also offer eCheck processing for any cannabis and cannabis-related business. Rates and fees for this service vary based on the actual product type, but you can expect to pay 2.90%-4.90% plus a small transaction fee to process eChecks.

Lastly, we offer reasonably priced credit card processing for any auxiliary cannabis business. We have worked with dozens of ancillary businesses such as cannabis marketing sites, merchants who sell a device to grind cannabis flowers, businesses that provide storage and packaging for cannabis, as well as many others. Rates for this service range from Interchange plus 0.49%-2.49% depending on merchant volume.

How does the system work?

Our primary dispensary payment solution allows your customers to pay in store, at curbside and for delivery. Customers simply register, link their bank account and purchase cannabis. When signing up, a customer chooses a 5-digit pin to approve a cannabis purchase as well as receive a text to verify. This system also integrates into your website for online ordering of curbside pickups and deliveries. No hardware purchase required. All you need is a laptop, desktop or mobile device, and you can be up and running in 24-48 hours. See more details here.

Our eCheck and ancillary credit card processing options integrate to your website using plugins for all major platforms, including Woo Commence, Magento and Shopify.

Can you offer payments for delivery?

Yes! Dispensaries love our digital payment solution because it allows customers to pay for cannabis from the comfort of their own couches. Customers even have the option to tip the delivery driver and request a contactless drop-off at their doorstep. This payment solution is more convenient and safer than cash. Customers simply choose delivery, select their products, pay for cannabis and the goods are on the way to their door. We also help merchants scale their delivery services and increase those profit margins.

Dispensaries that utilize this option see rapid growth in online orders without worrying about the industry’s constant regulatory changes.

Can you offer payments for curbside contactless pickup?

Yes! Nowadays and in a post-pandemic world, we are seeing a huge increase in the popularity of contactless pickup options. Dispensaries love our digital payment solution because it allows customers to pay for cannabis from their homes or cars and request a contactless pickup at the store. Customers even have the option to tip their trusty budtender for all the hard work. Plus, our digital payment solution is more convenient and safer than cash. Why worry about exposing yourself to germs and waiting in a long line when you can just order online, pay and pickup at your leisure?

What are the benefits to taking other forms of payments in my dispensary?

The most notable benefit is an increase in the average ticket that in turn increases total volume. Our numbers speak for themselves:

  • 11% total consumer adoption in first 90 days
  • 17% increase in average ticket vs other payment methods
  • 27% increase in customer frequency
  • 40% increase in average ticket with promotion
  • 780% month over month customer adoption rate
  • 100,000+ active customer network

Increases in revenue aside, our digital cannabis payment solution also gives your dispensary a level of legitimacy with customers. We have also seen an increase in customer loyalty and overall satisfaction with the payment process. Giving customers multiple options to make payments helps ensure that all buyers are welcome.

Will taking other forms of payment increase my ticket size? Total volume?

Yes! An increase in ticket size almost always leads to an increase in total volume. Our digital payment option for dispensaries sees on average a 17% increase in average ticket for repeat customers and as much as a 40% increase in average ticket with our new-customer promotion. We believe in our digital cannabis solution so much that we give every new customer $10 to use in store just for signing up. When customers feel comfortable with their payment type, they tend to spend more money per order. If a shop is offering only cash as a payment option, customers are limited to what is in their wallet. Give them more payment options and see ticket and total volume skyrocket!

Do customers want to pay for cannabis in other ways besides cash?

Yes! Cash is great for many things but a major drawback to offering only cash as a payment option is people are carrying less and less cash these days. If customers have only $20 in their pocket, they will spend only $20 in your shop — but they may want to spend much more. Cannabis users want to pay with a method that allows them to digitally access cash they already have with ease. In a world where even touching money may be seen as unsafe, offering a digital payment option is imperative. Let your customers save their cash for the bus and give them the option to pay for cannabis digitally!

Do your payment systems offer an option for customers to add a tip for the budtender/delivery?

Yes! Our digital cannabis payment solution offers an exclusive tipping function. At the end of every transaction, the customer is prompted to add a tip if he or she so desires. Now customers can show a budtender or delivery driver a little extra appreciation for dropping off their favorite products. We find that having a tipping option helps increase the quality of customer and staff relations. Just like you would tip for a pizza delivery or for a drink at a bar, we love that we can tip our fearless budtenders and delivery drivers for all their hard work. Tipping is not mandatory, so users can just click through if they choose not to tip on a transaction.

Why are your solutions better than just having an ATM in shop?

We get asked this question quite a bit since ATMs in shops are so prevalent. The biggest issue we see with ATMs is the convenience fee. This can often be as high at $4 per transaction and that does not include many card-issuing banks’ separate fees for using a non-network ATM. Customers just don’t like wasting money on ATM fees! With cannabis taxes being so high, consumers want to maximize their funds when they shop. Another reason we like our digital cannabis payment option more than ATMs is it gives your shop a level of credibility and trustworthiness. Customers like to frequent shops they know, and an overpriced ATM in the corner doesn’t really promote loyalty.

Do I need to purchase equipment to process transactions?

No! No hardware or POS integration is required for our digital cannabis payment solution. Dispensaries need only a laptop, desktop or mobile device, and they can be up and running in 24-48 hours. Customers pay using their mobile device, tablet or laptop – it’s all-digital! A customer simply registers for an account, links his or her bank account and purchases cannabis in your store or for delivery. No expensive and lengthy contracts for equipment that becomes outdated after a couple of years. Since you can cancel at any time, you stay in the driver’s seat. Also, with PCS dispensaries will always enjoy no cancelation fees and no equipment to send back.

How long does it take to sign up?

The signup process for both merchants and customers is a breeze! Dispensaries can sign up in minutes and usually start taking payments in 24-48 hours. Customers usually sign up in under 5 minutes, giving just a few pieces of information and linking their bank account. Our solution is such an easy way to take payment from your customers that you'll wonder why you didn't do it sooner. We are so sure you will be thrilled with our digital payment solution that we are giving every customer a $10 credit to use in your shop.

What type of licensing do your solutions have to process payment/transmit money?

We were so tired of seeing non-compliant cannabis payment programs that we wanted to make sure ours was the exact opposite. So, we took the time and energy to do it right the first time. Our digital cannabis solution is a registered Money Services Business with FinCEN. Being a Bank Sponsored ACH Originator helps ensure that your money is safe from the time of the transaction to its deposit into your bank account. Unlike other non-compliant options in the cannabis space, you never need to worry about your funds being held or the solution getting shut down without notice. We are here for the long run and want to see your business grow with us!

Contact Us Today!

Don’t let another day go by watching your business slowed down by clumsy, limited and outdated payment systems. PCS will help you set up this state-of-the-art dispensary payment solution, train your staff and promote signups to your customers. We’ve already gotten terrific results — Adoption and sales increases have been in the double and triple digits.

Contact us now to learn more or get started.

Get Started